Shipping policy

  1. Place of shipment and delivery time
    Shipping country: All orders are dispatched from the warehouse in Albania.
    Processing time: After placing an order, we will complete the inventory preparation and shipment within 15 to 30 working days (the specific time depends on the inventory situation).
    International shipping: The package will be sent via DHL/UPS/ local post office (select the best channel based on the destination). The logistics tracking number will be sent to your email after shipment.
  2. Delivery range and cost
    Global delivery: Supports most countries/regions. The checkout page will automatically calculate the shipping fee.
    Free shipping threshold: Orders over $99 enjoy free standard shipping (except for some remote areas).
    Duties and taxes: The destination customs may impose import duties, which shall be borne by the recipient themselves.
  3. Logistics tracking and delay
    You will receive shipping notice and tracking link via email takeity@omsebackpack.com.
    In case of force majeure factors such as extreme weather and customs inspection, delivery may be delayed. We apologize for any inconvenience.
  4. Unreceived package processing
    If the package has not been delivered within 60 days after shipment, please contact us and provide the order number. We will assist in verification.
  5. Contact us
    Have any questions about the transportation policy? Please email to takeity@omsebackpack.com